Système U: Voice at the Service of Quality!

PDF: Système U Case Study English
PDF: Système U Case Study French

“Vocollect’s Talkman™ technology proved to be the most suitable solution for our standard WMS tool.”

Bernard Reverchon
Logistics Director
Système U, Eastern France branch

Challenges

• Improve quality of order management
• Reduce error rates 5-10X

Solution

• Replaced paper picking with Voice-Directed DistributionT
• Partner: Zetes
• Eliminated systematic checks of deliveries
• Enabled real-time inventory tracking

Results

• Reduced errors 80-86%
• Improved productivity 10%
• Improved safety