Smith Drug: Voice-Directed Work® Is the Right Prescription

PDF: Smith Drug Case Study

“I asked for a 20% increase in productivity with an accuracy rate of 99.99%, and that was easily obtainable. Now we are averaging about 80,000 units a day from our warehouses. I purchased this system just over six months ago, and I’ve already gotten my return on my investment.”

Randy McConnell
Director of Information Systems
Smith Drug Company

Objectives

• Eliminate paper-based inventory management system.
• Enhance employee recruitment and retention.

Results

• Improved productivity and accuracy by over 20% – now picking 7,000 cases daily with 99.99% order accuracy.
• Increased employee morale and retention.

ROI

• Achieved payback in just over six months.

Future Improvements
 

• Utilize Voice-Directed Distribution for stock replacement and receiving.