Vocollect Introduces VoiceConsole™ for its Integrated Voice-Directed Distribution Solution

Platform-Independent, Web-Based Application Provides Enterprise-Level Management Capability

PITTSBURGH, May 18, 2004 - Vocollect, the worldwide leader in voice-directed distribution systems, is pleased to announce the introduction of Vocollect VoiceConsole™, the companys new enterprise-level voice system management software. The Java-enabled, Web-based application is platform independent, and provides complete command and control capabilities for Vocollect’s integrated voice system. VoiceConsole is the latest addition to Vocollects growing suite of products and services.

“Every customer has unique requirements, so our system has to be extremely adaptable to be able to integrate into each of their operations, said Jack LeVan, president and CEO of Vocollect. ԓVocollect customers have come to expect a very good ROI from us. Because VoiceConsole is simple to install and provides secured access to information anywhere in an enterprise, it enhances the return for continuing users, as well as in new implementations.”

VoiceConsole is a comprehensive administration tool that provides warehouse supervisors and IT professionals real-time, floor-level visibility to easily manage their voice-enabled workforce from any Web browser. VoiceConsole enables easy automation and distribution of Vocollects distribution dialogs including order selection, receiving, put-away, replenishment, and other personalized configurations for each Talkman user. The Web-server based technology provides remote access with user-defined security parameters, offering access to voice system information, and enabling tech support and system upgrades from any location in the world.

“Our customers have requested enterprise-capable management tools for straightforward and uncomplicated voice system management. Voice users appreciate quick and easy access to their personal settings such as their distribution dialog, voice templates and choice of language. VoiceConsole maintains these settings for each Talkman mobile computer, enabling workers to focus on their jobs and not the technology,” said Larry Sweeney, Vocollect’s vice president of product management. “In addition, IT managers demand 24x7 operation of their mission-critical systems. VoiceConsole supports high-availability, fault-tolerant system architectures.”

VoiceConsole is highly adaptable and will support the changing needs of growing operations. It is scalable, allowing it to run on a centralized server location, in each field locationor both in combination, easily accommodating diverse IT infrastructures. VoiceConsole offers flexible deployment as it works with all major operating systems, integrates with JDBC-compliant databases and supports the major Web application server platforms. The product is highly extensible because new features and functions may be added as they are released. That provides Vocollect customers with added value and overall investment protection for their integrated voice distribution solution.

About Vocollect
Vocollect delivers proven gains in productivity, accuracy, safety and job satisfaction to companies seeking to improve their supply chains. The Vocollect Voice portfolio features a complete range of hardware, software and services built for voice performance, reliability and adaptability in the global supply chain and logistics marketplace. Every day hundreds of thousands of people on six continents rely on Vocollect and its worldwide network of more than 100 certified supply chain resellers and channel partners to improve work. For more information, visit www.vocollect.com.

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MEDIA CONTACTS:

Jennifer Clement, jclement@vocollect.com, 412.825.5336

Raf Jezierski, rjezierski@vocollect.com, +44.1628.552945