Pep Boys
• $2.1B automotive parts and service retailer
• Move 75+ million parts each year
• 600 stores in 36 states; 5 DCs
Challenges
- Shrink time to store delivery performance
- Avoid stock-outs
- Improve supply chain velocity and responsiveness
Solution
- Partner: Siemens
- Replaced scanning & pick-to-light with Voice-Directed Distribution™
- Real-time interface with in-house WMS via Voice Direct
Results
- Increased productivity 12%
- Increased accuracy fill rates to 99.63%
- Cut number of mispicks by 750K
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