Giant Eagle
• Among the top 20 supermarkets in the US
• Butler Refrigerated Meats ships 10M cases per year to 200 stores
Challenges
- Improve accuracy
- Improve price leadership position
Solution
- Converted from paper to Voice-Directed Distribution™
- Switched from recording average to exact catch weights
- Combined pick and catch weight recording in one step
Results
- Reduced mis-picked cases by 88%
- Reduced shorted cases by 79%
- Cut errors >80%
- ROI < 12 months
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