Associated Grocers of New England
• Privately held wholesaler serving 450 stores in the North East US
• 50K full or partial cases shipped/day
Challenges
- Achieving service levels in an aging facility - same or next day delivery
- Managing growth in demand
Solution
- Converted picking operations to Voice-Directed DistributionT
- Integrated with existing WMS
- Enabled performance monitoring for quality initiatives
Results
- ROI in 18 mos.
- Reduced errors 60%
- Eliminated need to audit deliveries & reassigned people
- Cut training time 50%
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